Privacy Policy
Privacy Policy for KleanCo Cleaning Company
Effective Date: 20 January 2026 At KleanCo Cleaning Company (“we,” “us,” or “our”), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or engage in our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the website, mobile application, or use our services.
1. Information We Collect
We may collect personal information from you when you engage with us, including but not limited to:
- Personal Identification Information: Name, email address, phone number, billing address, and payment information.
- Service Information: Details regarding your cleaning service preferences, schedule, and feedback.
- Geolocation Information: Location data to provide you with real-time tracking of services and to optimize scheduling.
- User Account Information: Username and password for account creation and access.
2. How We Use Your Information
KleanCo may use the information we collect in the following ways:
- To provide, operate, and maintain our services.
- To improve, personalize, and expand our services.
- To process your transactions and manage your orders.
- To communicate with you, including for customer service, to provide updates, and for marketing purposes.
- To find and prevent fraud and enhance the security of our services.
- To analyze usage patterns and improve our website and application services.
3. Disclosure of Your Information
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party vendors and providers who perform services on our behalf (e.g., payment processing, delivery, and marketing).
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that business transaction.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. We use encryption, access controls, and secure servers to protect your data. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access the personal data we hold about you and request a copy.
- Request correction of any inaccurate information we hold about you.
- Request deletion of your personal information, subject to certain exceptions.
- Object to or restrict our processing of your data.
- Withdraw your consent at any time where we rely on your consent to process your personal data.